Privacy Policy

Summary

We use the information you give us only to create your personalized alchAlign tools, send you what you asked for, and make our services better. We don’t sell your data. You can ask us to delete it at any time.

Effective Date: July 6, 2024

We respect your privacy and are committed to protecting the personal information you share with alchAlign.
This policy explains what we collect, how we use it, and the choices you have.

1. Information We Collect

We collect the following types of information when you use our site, tools, or products:

  • Information you provide directly
    This includes data you enter into our tools (e.g., symptoms, goals, preferences, restrictions), your name or email address if submitted, and any messages you send us.
  • Automatically collected information
    We may collect basic usage data such as IP address, browser type, device information, and pages visited through cookies or analytics tools.

2. How We Use Your Information

We use your information to:

  • Generate and deliver your personalized alchAlign tools and results
  • Process transactions and deliver purchased products
  • Communicate with you about your orders, updates, or requested services
  • Improve our tools, website, and user experience
  • Comply with legal obligations or enforce our Terms of Use

We do not sell or rent your personal information to third parties.

3. Data Storage & Security

  • We store your personal data securely and limit access to authorized personnel only.
  • We retain data only for as long as necessary to deliver services, comply with legal obligations, or resolve disputes.
  • While we take reasonable measures to protect your information, no online system is 100% secure.

4. Third-Party Services

We may use trusted third-party providers to operate parts of our platform, including but not limited to:

  • Resend – email delivery service
  • Digital Ocean – for site operations and security

These providers have their own privacy policies and comply with relevant data protection laws.

5. Your Rights

Depending on your location, you may have the right to:

  • Access the personal data we hold about you
  • Request corrections to your personal data
  • Request deletion of your personal data
  • Opt-out of certain data uses or marketing communications

To exercise these rights, contact us at https://alchalign.com/contact.

6. Cookies & Tracking

We use cookies and similar technologies to:

  • Keep our site functioning properly
  • Remember your preferences
  • Measure site performance and improve usability

You can manage or disable cookies in your browser settings.

7. International Visitors

Our site is operated from the United States. If you access it from outside the U.S., you consent to the transfer and processing of your data in the U.S., where privacy laws may differ.

8. Policy Updates

We may update this Privacy Policy from time to time. The latest version will always be posted on this page with the updated “Effective Date.”

Contact
If you have any questions about this policy or your personal data, email us at: https://alchalign.com/contact.